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Flight Cancellation and Policy Updates

American Airlines

Updated Flight Schedule

  • American Airlines has suspended flights to countries in Europe, Asia and Latin America as well as reduced its domestic flight schedule due to decreased demand and coronavirus travel restrictions.
  • For the most up-to-date flight schedule, click here.  

Change and Cancellation Policy

  • Those who have booked a ticket before May 31, 2020 for travel between March 1, 2020 and September 30, 2020 can change their flight without a change fee. The new flight must depart on or before December 31, 2021.
  • Individuals who purchase a new trip between March 1, 2020 and May 31, 2020 can also change their flight without a change fee.
  • Anyone with a ticket expiring between March 1 and September 30, 2020 can use the value of their unused ticket for travel through December 31, 2021.
  • To change or cancel an American Airlines flight, click here.


Frontier

 Updated Flight Schedule

  • Frontier has significantly reduced its flight schedule for domestic flights and has suspended certain flights to Mexico and Canada due to the impact of coronavirus. For a list of all current flights, click here.

Change and Cancellation Policy

  • For tickets issued prior to March 10 for travel by April 30, 2020, individuals can make a one-time change without incurring change fees. Individuals who wish to cancel their flights will also have their cancellation fee waived and will receive a credit for the value of the flight that must be used within 90 days of the cancellation to purchase a new flight. For changed flights, the flight must be completed by April 11, 2021.
  • Individuals who purchased a ticket between March 10 and April 15, 2020 have the ability to make a one-time change without incurring change fees, as well. For changed flights, the flight must be completed by April 11, 2021. Individuals who wish to cancel their flights will also have their cancellation fee waived and will receive a credit for the value of the flight that must be used within 90 days of the cancellation to purchase a new flight.
  • For additional information on changing or cancelling Frontier flights, click here.


Delta

Updated Flight Schedule

  • Delta has significantly reduced its domestic schedule and has suspended flights to Hawaii. Delta has also suspended flights to Canada, Australia, China, Japan and South Korea and has adjusted its schedule in Latin America, the Caribbean and parts of Europe.
  • For the most up-to-date flight schedule, please click here.

Change and Cancellation Policy

  • Delta has waived change fees for all flights departing between April and September 2020 and all tickets purchased between March 1 and May 31, 2020.
  • For those who would like to change their ticket to a more expensive flight, the price typically charged for the fare difference will be waived for changes to existing travel between March and September 2020 if the original ticket was purchased before April 17, 2020 and the individual is traveling to the same destination before September 30, 2020.
  • Individuals who wish to cancel their flights can apply the unused value of their ticket toward the purchase of a new ticket through September 30, 2022 without a fee.
  • For more information on rescheduling or cancelling Delta flights, click here.


Spirit

Updated Flight Schedule

Spirit has reduced its April and May flight schedule due to decreased demand, including cancellations for flights to and from New York, Connecticut and New Jersey. To check their updated schedule, click here.

Change and Cancellation Policy

  • Spirit is waiving change and cancellation fees for flights impacted by coronavirus. For those looking to cancel their flights, Spirit is providing a reservation credit and allowing individuals to rebook within 12 months (though the flight itself can take place after that time frame).
  • For more information on changing or cancelling a Spirit flight, please click here.


United

Updated Flight Schedule

  • United will suspend all flights to Canada starting April 1, 2020 and will have a reduced flight schedule for Mexico after March 24, 2020.
  • After March 29, 2020, the following flights will be suspended:
    • Newark/New York – Sao Paulo (Flights 149/148) 
    • New York/Newark – Amsterdam (Flights 70/71)
    • New York/Newark – Munich (Flights 30/31)
    • New York/Newark – Brussels (Flights 999/998)
    • New York/Newark – Cape Town (Flights 1122/1123)
    • San Francisco – Frankfurt (Flights 58/59)
    • San Francisco-Seoul (Flights 893/892)
    • San Francisco-Tahiti (Flights 115/114)
    • Washington-Dulles – London (Flights 918/919)
  • United has also significantly reduced its domestic flights and has suspended certain flights to Hawaii.
  • For the most up-to-date flight schedule, please click here.


Change and Cancellation Policy

  • Change fees are waved for tickets booked on or before March 2, 2020 for travel dates between March 3, 2020 and December 31, 2020. Rebooked travel must take place within 24 months of the original ticket issue date. Individuals who booked travel before March 2, 2020 for a trip taking place between June 1, 2020 and December 31, 2020 must make all changes or cancellations on or before May 31, 2020.
  • United is also waiving change fees for any new tickets booked before May 31, 2020. If an individual chooses to cancel the flight, the value of the ticket can be used for another trip without a fee as long as the new flight is booked within 12 months of the original ticket issue date.
  • To change or cancel your United flight, click here.